Wizard World Live Event FAQs

ADMISSION QUESTIONS: 

How can I order admissions? 

A – Click here to purchase tickets online. 

Can I buy admissions at the door, or do I have to buy them in advance? 

A – Yes, you can buy tickets at the door.  However, we recommend buying tickets online in advance, as it’s more affordable and provides for seamless entry into the convention center.  

If I previously purchased a 4 day ticket (or a Thursday ticket), what do I do that it’s now a 3 day show? 

A – No problem!  Just email customercare@wizardworld.com and we’ll get this all taken care of for you! 

What do the VIP admissions include? 

A - For most in-person events, VIP admission will get you into the show for the entire duration of the event. It also gets you early entry onto the show floor on Saturday and Sunday, as well as a bag of goodies hand-picked for you. You can also use the VIP line (when offered) for any celebrity you’ve booked for a photo op or autograph ticket for, and special VIP seating at the panels (when offered). Most celebrity-specific VIP packages include an autograph and photo op with that specific celebrity! If you check the description on that package's sales page, it will have the most detailed description of what's included along with your admission! 

What happens if a Celebrity cancels, and I bought a VIP Admission, Photo Op or Autograph? 

A - Celebrity-Specific VIP Admission, Photo Ops, and Autographs are automatically refunded when a guest cancels, and you do not have to do anything to receive these refunds. For VIP Admissions refunds, if you still want to attend the show, you must re-purchase new Admission or VIP Admission. If you had a digital download you wanted to use for a guest who unfortunately had to cancel, please reach out to us with your order number! Digital downloads are applicable to any photo-op at the show, so we don't want to refund one prematurely, but a refund can be requested via email. General admission is not refundable due to guest cancellations. VIP passes that do not have a celebrity name associated with them also cannot be refunded. 

When I go to purchase a celebrity VIP it gives me the option of a specific day. Do I still get access to the con the whole weekend? 

A - Yes, you will still have access to the con the whole weekend, however, your autograph and photo op sessions with that particular guest will take place on the day you chose. We usually cannot switch the days, so be certain before you purchase. 

When I go to purchase a celebrity VIP it does not give me the option of a specific day. When will my photo-op and autograph session be? 

A - You can do your photo op and autograph on any day that particular celebrity will be at the show. You can choose whichever session is easiest for you! A few days prior to the show, the guest schedule will be available on our website, and you can plan which session you'd like to attend. There's no need to select it in advance unless the package is sold day-specifically in the title. 

What is the deadline for ordering advanced admissions? 

A - Generally, you can purchase advanced admissions online until the final day of the event. 

When will I receive the admission tickets I purchased online? How and when do I redeem my admission? Can I pick up my wristband early? 

A - Wristbands must be picked up at the show itself. When you placed your order, a digital ticket was emailed to you. You can print that out the ticket or show the ticket QR code on your phone. Head to the “WILL CALL” kiosks in registration to have your QR code scanned and receive your wristband. Weekend admission wristbands can be picked up on any of the show days. Single-day admission can only be picked up the same day they are valid for, we cannot give out wristbands in advance. Registration opens about an hour or two before the show floor opens for fans to pick up their wristbands for that day or for the weekend 

I don’t have a printer! I can’t print out the PDF! I never got the e-mail! I lost the PDF! Will I not be allowed into the show? 

A - Don’t worry, everything is fine! Just bring your ID and the email address you used to purchase the admission and everything will be taken care of at the Customer Service Desk. They can look up your admission to get you into the show. 

I didn’t actually buy the admission, my mom did, and I don’t have ID. How do I get into the show? 

A – If the person who bought your ticket did not send you the digital ticket or give you a printed copy, please head to the Customer Service desk at registration. We can look that up for you, we will just need to know the email address and name of the person who made the purchase.  

Will tickets sell out? 

A -  It is possible. Buying your admission, photo op, and autograph tickets in advance will save you a lot of headaches! 

Can I re-enter the show if I leave? 

A -  Yes, you can! Your admission is good for the whole day, or the whole weekend (depending on your admission ticket). However, keep in mind that if the show is full, the Fire Marshal may institute a "One in one out" policy. The exception is for VIP Admission; those holders don’t have to wait in line. 

What’s the difference between buying the admissions in advance and buying them at the door? 

A -  The admissions are $10 cheaper online than at the door, and the line to check in with your advanced purchased admission is shorter than waiting in line to buy admission. 

The name on my admission isn’t mine. Will I have trouble getting into the event? 

A -  Nope! The name on your admissions bears no factor in your admittance. Your admission will be validated based on the unique confirmation code on each admission. Just present the scannable admission at the door and you'll be just fine! 

I lost or never received my admissions. How can I get another copy? 
A - Have no fear! Reach out directly to customercare@wizardworld.com to assist you, or if it is the day of the show, head directly to the Customer Service desk at Registration. 

I cannot print my tickets. Can you help? 

A -  If you can’t print your ticket, you can also show your ticket QR code on your phone. 

I can’t make the show at all. Can I get a refund? 

A -  All admission tickets for Wizard World are non-refundable. Also, all talent is subject to change, so no admission refunds are given for guest cancellations. (Photo Ops, Autographs and Celebrity-Specific VIP Admissions are automatically refunded if a guest cancels). If you cannot make the show, you are welcome to give your tickets to someone else, however no refunds will be given for unused tickets. 

I’ve been charged for more admissions than I ordered. How do I get a refund for the extra charge? 

A -  Most likely, what you’re seeing is a pending authorization that will drop on its own in 2-3 business days. If you received an error message while attempting your purchase and had to re-submit your information, your bank or card issuer might have temporarily held those funds. Typically, these charges will drop in 2-3 business days but please contact your card issuer to find out when they can release the hold on those pending only charges 

How much are children’s tickets? Do children get in free? 

A -  Each adult admission purchased entitles you to two (2) free children’s admissions for children 10 and under. For children over the age of 10, you would buy a regular adult ticket, we do not have special pricing for kids.  

I already purchased a ticket, but would like to upgrade to VIP. Can I do that? 

A - Yes, absolutely! Email customercare@wizardworld.com and we can walk you through the upgrade process. Please include your original order number, and what ticket(s) you would like to upgrade to. 

CELEBRITY AREA: 

Can you get (Famous Person) to come to your show? Can you get (Famous Person) to come to your show again? 

A -  We can try! Email customercare@wizardworld.com with your requests. We work with a diverse group of agents and representatives to book Talent, Comic Artists, and Creators for our conventions.  Keep in mind, work deadlines, family obligations and other time constraints may keep some talent from attending conventions.  

I’m an agent or rep for an actor or comic artist who would like to attend your show as a guest, who do I contact? 

A -  You can check out the Registration Page on the website for our Media Guest Registration form, or contact Wizard World Talent (talent@wizardworld.com). Once your application is received, it will be reviewed and you’ll be contacted with our decision. 

Can I interview your guests? 

A -  Generally, not without prior approval. Please contact our PR Department to arrange an interview by emailing pr@wizardworld.com 

A celebrity was listed on the site as a guest yesterday, and now they’re gone? What happened? 

A -  Sometimes guests do have to cancel unexpectedly for a variety of reasons (work, family, etc.). Any and all guest changes will be reflected on the website. 

Do the actors have their own items to sign, or do I have to bring things for them? 

A -  Both! Celebrities will have headshots and stills of their movies and shows. But you can usually bring your own items to get signed if you want. However, each guest has the right to refuse to sign individual items other than the 8x10s provided at their booth. 

Can I take pictures of anything I want? 

A – Our policy is to ask first. Please be sure to ask before taking someone’s picture. This includes other fans and cosplayers (consent is important!). While taking a picture from a distance may seem harmless, it may be unwanted. If you are caught taking a pic of someone without their permission, you will be warned once. Do it again, and you will be removed from the show, without any refund of your admission. 

Also, when taking pictures of people in costume, or your friends, please be sure to angle yourselves to that you are not taking a picture across an aisle. When you do that, everyone has to stop and wait for you to take the picture. If you move so that you are both on the same side of the aisle and take the picture in the direction of traffic flow, then people can move past you and you don’t stop the flow of traffic. 

These same rules above apply to video cameras. Keep in mind that many of our panel rooms are now being filmed and broadcast live over the internet. You are allowed to videotape inside these rooms ONLY if the video you shoot is not intended for sale or distribution. When in doubt, put the camera away. 

How much are the autographs? 

A - Each of the guests at the show charges a different amount, so be sure to ask first before you commit to buying one! Wizard World does not tell our guests what to charge, or even that they have to charge. So be sure to check with the guest to see their rates. Some guests will have pre-order autographs available, so be sure to take a look at the Autograph Tickets on our ticket page to view pricing. Other guests may only accept cash at their autograph table for autographs. For those guests, autograph pricing will be listed at their autograph booth. All autographs are redeemed at the guest’s autograph booth whether pre-purchased online or purchased at the show. 

I don’t see autographs offered online for a certain guest. Will this guest be doing autographs? 

A - Most likely, yes. Some guests may not have autographs available for purchase in advance online, but will be offering autographs directly at their booth (for cash only). For these cash-only guests, you will be able to find pricing listed on their booth at the show. A few days prior to the show, the guest autograph schedule will be available on our website. 

Will the tickets sell out? 

A - It is possible. Buying your photo ops and autographs (when possible) in advance will save you a lot of headaches! 

Can I get my picture taken with your talent? 

A - That depends on the talent. Some will gladly do it for free, others charge a fee (sometimes donated to charity), and others won’t do it at all. We don’t tell our talent what to do or how to do it. It’s their call on what to charge, how much to charge, or even if they will charge. Remember, when you step behind the autograph table to take a selfie with the guest, it holds up the line, and for a very popular talent, that can really cause delays for other fans. 

You can also have a professional photographer take a photo of you and many of your favorite Celebrity Guests! There is a charge for this, but after the picture is taken, it is printed out in a glossy 8x10 that you can take home with you, or even go and get signed! Note that some guests charge to sign photos of items you bring. 

What times do your guests sign autographs? 

A - Generally, If they’re there that day, and not on a break, in photo ops, in a panel, or at lunch, they should be signing. Be sure to check their information to see what days they are attending the show. A few days prior to the show, the guest autograph schedule will be available on our website. 

I have a ticket for a selfie. Where do I get that done? 

A - A selfie is different from a photo op. For selfies, these are done at the guests’ autograph booths during the same times that they are signing autographs. A few days prior to the show, the guest autograph schedule will be available on our website.  

I have a ticket for a selfie. Who will take the photo? 

A - That depends on the celebrity. Some will have a helper who will take your phone to take the photo. Other celebrities do it true selfie style, and will take the photo themselves. In most cases, a few photos will be taken. 

Can I have a guest sign multiple items? 

A - Yes, but you will need to make multiple autograph purchases. Autographs are sold per signature. So if you have 5 items that you would like signed, please make sure to purchase 5 autographs as well.  

If I buy an Autograph or Photo Op ticket, does that get me into the show, or do I still have to buy admission? 

A - You still have to buy admission to the convention to be able to claim your photo or autograph. Admission is not included with autograph or photo op tickets. 

Will every guest be there all three days? 

A - Some guests will be there all 3 days, others may only be there 1 or 2. Be sure to take a look at the celebrity’s information on our website to see which day(s) a specific guest will be in attendance. But be sure to check back often as their schedule may change. If you have a photo op or autograph with a specific guest, make sure your admission ticket matches at least one of the days they will be there. 

Can I buy autographs online after the show? I won’t be there that weekend. 

A - No, sorry. We don’t save autographs or ship them. But be sure to check the Guest’s Bio page. Some of our guests do offer Autographs through the mail. If they do, there will be a link to it in their bio. 

Can I send you an item to get signed by a guest at your show? I won’t be there that weekend. 

A - No, sorry. We do not offer this option. 

Will every guest be there all three days? 

A - Some guests will be there all 3 days, others may only be there 1 or 2. Be sure to take a look at the celebrity’s information on our website to see which day(s) a specific guest will be in attendance. But be sure to check back often as their schedule may change. If you have a photo op or autograph with a specific guest, make sure your admission ticket matches at least one of the days they will be there. 

When is my photo-op? Do I need to sign up for a time slot in advance? 

A - The full photo-ops schedule is listed on our website a few days prior to the show. Unless your ticket specifies a certain day/time, you do not need to attend a specific session, you can choose whichever one works best for you. We ask everyone to show up to the photo-ops area at least 10 minutes before that session's scheduled start time. Each session has a start time, but usually no scheduled end time. The session will continue until the last person in line receives their photo-op, unless the celebrity has another obligation they need to get to (such as a panel or flight). If you're late, you risk missing the session entirely. As the schedule is made available ahead of time, refunds will not be given for missed photo-op sessions. 

How many people can be in my photo-op? 

A - Every photo-op purchase at a Wizard World show can have up to two attendees ages 11 and older, and two attendees ages 10 and under in the photo. If you'd like to have more people than that in one photo-op, that is absolutely possible, but it will likely require additional photo-op purchases. 

Do I get a print out of my photo-op?  

A - Yes you do! All photo-ops include one 8x10 print of the photo. This can be picked up at the printing station in our photo-ops area, usually a few minutes after the photo-op has finished. 

Can I purchase a digital copy/additional prints of my photo-op? 

A - Absolutely! You can purchase a digital copy, an additional print, or a combo (a digital copy and an additional print) from the photo-ops sales page on our website, or at the Photo-Ops sales booth on the show floor. Make sure to redeem these at the show, though! When you pick up your printed photo, show your ticket to a member of the photo-ops team there to redeem your additional print and/or digital copy. 

Are the digital copies sold per photo-op? 

A - Yes they are! One digital copy is good for one photo op. If you have multiple photo ops and would like digital copies of each, you will need to purchase multiple digital copy tickets. 

What's the photo-op session like? 

A - We like to describe it as the most fun school picture you'll ever take. When it's your turn, you walk into the room and our photographer will tell you where to stand. Once you reach your mark you will be told where to look, and then you'll receive the countdown. After your photo-op is taken, the photographer will check the photo (we like to make sure everyone's eyes are open, and that there is nothing wrong with the image) and ask you to proceed to the printing station. There will be arrows on the floor pointing the way throughout the entire process, and multiple staff members in the area to assist if you have any questions.  

Please note, that a photo-op is not a meet and greet. It is a picture with the guest, and there usually isn't time for anything more than a quick hello before the photo. 

My eyes were closed and I'm sneezing in my photo-op. What do I do? 

A - We do our best to make sure to retake any photos right as they happen, but occasionally our photographers miss things. They're all human after all! Once you receive your print-out, let a member of the photo-ops team know. If the guest is still taking photos they'll just have you retake the photo-op right then and there. If the guest has already left the photo-ops area, we'll coordinate with our Talent Team to make sure we get everything squared away for you. This is why we ask that you pick up your print out as soon as it is available, and let us know right away if anything is wrong. 

I purchased a photo-op, can I have it signed? 

A - As long as the guest still has an autograph session that day, absolutely! You will need to purchase an autograph as well, though. Photo-op purchases do not include any autographs. 

My photo-op is in room 1. Where is that? 

A - Our photo-ops area usually has multiple curtained off areas. Just head over to the photo-ops section of the show floor, and the Wizard World employee at the entrance will let you know which line is for which room. 

What is the WizAuth Authentication included in my VIP Package? 

A - Authentications are certificates that prove the validity of an autograph or a photo-op. They are normally used for insurance or resale purposes. These are not separate autograph or photo-ops, but are add-ons to an autograph or photo-op that you have purchased. To redeem this, you will need to take your autograph to the WizAuth area on the show floor during show hours. 

ARTIST ALLEY QUESTIONS: 

Will the Comics guests draw something for me? 

A - You’ll have to ask them. Most will do a sketch for you for a nominal fee. You’ll have to check with them to see if they do offer sketches or commissions, and how much they charge for it. 

An artist was listed on the site as a guest yesterday, and now they’re gone? What happened? 

A - Unfortunately, sometimes guests have to cancel unexpectedly. We do our best to keep the show website up to date. 

I’m interested in an Artist Alley table. How do I sign up? How do I qualify for one? 

A - Head over to the Registration Page for the con you’re interested in getting a table for. If the Artist Alley forms are still listed there, then there are still tables left. Once the tables are sold out, the forms will come down. 

We don’t discriminate over different types of artists. It’s called “Artist Alley,” not “Comic Book Artist Alley.” We allow any kind of artist, or creative type who wants to set up in Artist Alley. We’ve had T-Shirt Printers, Face Painters, Toy Sculptors, FX Make-Up Artists, Filmmakers, Musicians, and of course, Comic Book Artists and Creators. The only rule that we have is that you’re not a Dealer or Vendor setting up in Artist Alley because it’s cheaper than booking a Retailer Booth, you’re not setting up just to sell your personal comic book collection, and that you don’t display Adult Related materials. Other than that, all artists are welcome to apply! 

I booked an Artist Alley table, can I sell anything at my table? 

A -  You can sell anything that is your own work. If you made it, you can sell it. If you wrote it, you can sell it. Wizard World is a family-friendly event, so we do ask that you not openly display Adult Related material. You also can’t buy other people’s work or items and sell there, or we’ll make you upgrade to a Retailer Booth. 

I booked an Artist Alley table, but I need extra passes. How do I get them? 

A - You can get them at the convention, or you can fill out another Artist Alley form, but only fill out the Badge portion. Send that in with your payment, and you’re all set. 

I booked an Artist Alley table, are my passes mailed to me? 

A - All passes are picked up on site at the Artist Registration Kiosk. 

I booked an Artist Alley table, do I still need to buy a pass to the show? 

A - An Artist Alley table comes with 2 free passes. The section at the bottom of the Artist Alley form that you filled out had a spot for you to enter the names for your badges. If they weren’t filled out, one will be left at Registration in the name of the Registering Artist, and one will just be left as “Guest.” You can pick them up at the Guest Registration Area. 

I booked an Artist Alley table, and I see my name listed on the Who’s Coming Page, how do I get my picture and bio on the Guest page? 

A - Head to the “Who’s Coming” page and scroll down to the bottom. There you will find all the info you need on the formats and procedures for getting listed on the Guest Page. 

I booked an Artist Alley table, what time and what day do I have to move my stuff in/can I order electricity/what if I need an extra chair/where can I find Tax forms/etc.? 

A - Head to the “Show Info” page and check out the Exhibitor/Dealer/Artist Alley Manual and Show Helper. Once it goes live on the website, it will contain all the information you need to know about coming to the show. 

I booked an Artist Alley table, what are the requirements to submit an exclusive to the website? 

The requirements are that it be something exclusive to the show. Contact Victor Dandridge for the art logo and more information about submissions. Email Victor at victor@wizardworld.com 

I booked an Artist Alley table, can I pick the spot where I get placed? 

A - You can note on your Artist Alley Registration form where you would prefer to be placed, or what other artists you would like to be placed near, and we will do our best to accommodate. Just remember, we do not make any promises about placement, and cannot guarantee locations 

Do I have to take my items with me at night, or can I leave them at my table after the show closes? 

A - We suggest covering up your table before you leave for the night, but we do have 24 hour security in the Exhibitor Room and Artist Alley keeping things safe. 

I’m interested in an Artist Alley table. What is a Pop Up Display? 

A - A POP Up Display is any kind of Point of Purchase display used to sell things. Peg Boards, shelving, or other items typically used to sell items in booths are usually things associated with tables in our Dealer’s Room, and not with our tables in Artist Alley. You are welcome to put up displays of your art, or signs or anything else to promote your work, but if your table starts turning into a Vendor Booth, you’ll be asked to upgrade to a Retailer Booth. 

PROGRAMMING QUESTIONS: 

Is there a Costume Contest? 

A- Yes! We have both an adult and kid's costume contest! Anyone ages 13 and up can sign up for the Wizard World Adult Costume Contest on Saturday of the convention at the Info Booth inside the Vendor's Hall. Be sure to sign up before 5PM! The Wizard World Kids Costume Contest takes place on the Sunday of each convention and welcomes contestants 12 and under. No need to sign up, just show up at the scheduled time and place! Be sure to check the Programming Schedule for more details! 

Are there any panels going on at the convention? 

A - Of course! Without panels, it’s just not a convention! Check the Programming schedule for the Specific show for a list of panels and panel times. 

Is there an extra charge to attend a panel? 

A- Generally, no. As long as you’re an attendee of the show, you can attend a panel, Q&A, or contest! Though there may be additional charges for nighttime events, parties, screenings, workshops, performances or special events. Be sure to check out the details on the Programming Page. Events that require an additional ticket purchase will be noted. 

I’m a guest, or Artist in Artist Alley, or Publisher, and I would like to host my own panel. Is that possible? 

A- Yes! Please email Wizard World Programming at programming@wizardworld.com for more information.  

EXHIBITOR ROOM QUESTIONS: 

How do I buy things at the convention? Do the Dealers only take cash, or can I pay with a Credit Card? 

A - That depends on the vendor! All of them take cash, some are set up to take Credit Cards. Be sure to ask what forms of payment they accept before agreeing to any purchases. 

I want to set up a booth and sell at the show, who do I contact? 

A - Click the Exhibitor link at the top of this page for more information. 

How much is Drayage, and what are the load in times for the show? 

A - Booth Price Includes Assisted Union Labor to help Load In / Load Out Your Materials for “POV p Privately Owned” Vehicles. Shipments delivered to the show by a Private Carrier “i.e. Roadway” are subject to drayage fees. Check out our [needs to be updated for the new site] page for all deadlines and load in times. 

Do I have to take my items with me at night, or can I leave them at my table after the show closes? 

A - We suggest covering up your table before you leave for the night, but we do have 24 hour security in the Exhibitor Room and Artist Alley keeping things safe. 

Do you offer pallet shipping from other shows to yours? 

A - Yes we do! Contact needs to be updated for the new site for more information. 

Does my booth come with power? 

A - Not unless you order it! Check the Exhibitor Kit for info on ordering power from the Convention Center. 

TRAVEL QUESTIONS: 

Are there any hotels in the area that I can stay at while in town? 

A - Check our Ticketing Page! 

What trains or buses get me to the Convention? 

A - Check our Ticketing Page! 

Is there parking in the area and how much is it? 

A - You’ll have to check with the Convention center, or an online mapping website to find out about parking in the area. As for how much, you’ll have to call the individual parking lots to find out pricing during the show dates. Parking is not included.  

GENERAL QUESTIONS: 

Scooter and Wheelchair Rentals? 

A – Generally, each convention center manages Scooter and Wheelchair Rentals, so it is best to check with them beforehand. Also, note that oftentimes demand exceeds supply, so when in doubt, it’s best to bring your own! 

Are fans allowed to wear costumes at the Convention? 

A - Allowed? Actually, they're encouraged!! We have a HUGE costume contest for all ages on Saturday, as well as a kids costume contest on Sunday. Wearing costumes at a convention is what it's all about! 

Are there costume rules or guidelines? 

A - Your costume and it's accessories must comply with the local laws where the convention is being held and the rules for the convention venue. We insist that your costume not have any parts or accessories that can readily cause harm to you, or any of your fellow con goers. No real weaponry (live firearms, sharp blades, real arrows, etc.) may be carried. An Airsoft prop is allowed ONLY if it is legal to carry in the city/state/town that the convention is being held in, there are no BB's loaded into it, and there is no battery installed, or gas loaded. Blaze Orange Tips for Airsofts are required in many states, so be sure that you comply with local laws. No parts of your costume can fire, spray, shoot, or ignite. Your costume must be appropriate for all ages. Basically, use common sense. If you have any worry that a part of your costume might be problematic, get you thrown out of the convention, arrested, or injured, please leave it home. Please see our Weapons Policy in the FAQ for more details. 

Can I advertise on your website, on your fliers, or in your program book? 

A - Sure, check our Sponsorships rates on the Show Info Page! 

Can I show up at the con and hand out fliers to your attendees? 

A - This is not allowed. As the Convention Center is private property, soliciting at our show without our permission is illegal. When we spot you, you will be ejected from the show. If we catch you back again, you risk arrest. 

Can I volunteer to work at the show? 

A - We are looking for the best crew to come and be a part of Wizard World. We are no longer accepting volunteer applications. All positions and shifts will be paid. Click here to apply to work at Wizard World Chicago.  

What time do the doors open/close? 

A - That depends on the show! Check out the Main Ticketing page to see what times that particular conventions hours are. 

Are bags and backpacks permitted into the show? 

A - Yes they are. We do ask that you use common sense when toting them around, as some backpacks are large, bulky and unwieldy and can block aisles or knock into things when you turn around. Also, bags may be subject to search, so be sure you don’t have anything in there that you shouldn’t! 

Can I bring a pet to the show with me? 

A - The only animals allowed at the show are licensed Service Animals. 

Wizard World Anti-Harassment Policy: 

A - Wizard World is committed to providing a safe and fun experience for all attendees, exhibitors, guests and staff. As such, all are entitled to respectful treatment at Wizard World conventions and associated events. Wizard World will not tolerate inappropriate behavior of any kind, including but not limited to harassment because of age, disability, marital status, race or color, national origin, religion, sex, sexual orientation or gender identity. 

Any threatening behavior with the intent to harass, annoy, alarm, abuse, torment or embarrass another is unacceptable and grounds for removal from the convention without refund. If unacceptable behavior continues upon being escorted from the show floor, local authorities will be contacted and criminal charges may follow. 

Anyone who sees or feels that their experience is being compromised due to unacceptable or questionable behavior is encouraged to speak with Wizard World staff immediately with any concerns for appropriate action. Wizard World staff can be located in the Registration area and throughout the show floor in black polo shirts with badges marked STAFF. 

Weapons Policy: 

In order to assure that everyone who visits Wizard World has a safe and enjoyable time, we have instituted the following weapons policy: 

  • All cosplay and prop weapons must be inspected by a member of our security staff and tagged prior to entry. 
  • Actual firearms and weapons of any sort are not allowed. 
  • Simulated weapons for cosplay purposes will be allowed, but must be non-firing. (This is subject to local rules and regulations for the venue and city/state of the show). 
  • Bladed weapons must be affixed in their sheaths so that they cannot be removed. 
  • If you are found with an untagged weapon inside the show, you will be escorted to security to have your weapon inspected and tagged. 
  • If you have a weapon that does not pass inspection, you will not be able to enter the show. If you are not sure about a weapon, or have a weapon that does not meet these policies, please leave it at home in order to assure entrance. 

Thank you in advance for complying with this policy, and we look forward to seeing you at Wizard World! 

COVID-19 Information: 

The health and safety of our community has always been a priority at Wizard World and, working with the event center, we have developed a detailed set of measures to deliver the highest levels of hygiene and safety. This means our exhibitors, guests, sponsors and fans can safely enjoy the full Wizard World experience with confidence. 

Wizard World will follow official government and local authority guidance as well as any location-specific regulations. Due to the evolving nature of the circumstances surrounding COVID-19, we are committed to announcing our full Health & Safety plan no later than 30 days before the show.